1. Content Types

The system shall support different types of contents (video, text, etc.) and access to external services (e.g. chat)
It must be able to offer the needed explanation about a learning process or step using visual or audio content. A learner must be able to access to means for having assistance during the learning process, these can be an access to a conf call connection, a mailer, an enterprise network, etc.

2. Content Governance Based on User Permissions

The system shall support user permissions for views and editing contents. For example in public administration sector it is unlikely that everyone is able to see and editing everything.

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